Comments are the Feedback We Seek

Today’s post is written by JennyBeans:
JennyBeans is a fiction author, podcaster, editor and freelance writer from Northeastern PA. When she isn’t peddling audio and written fiction and poetry at The Inner Bean, she can be found sharing her thoughts on motherhood, parenting and family on KidWonderful.

I have been a writer as long as I could hold a pencil and piece letters together to make words. In high school I avidly shared my short stories and kooky novels with friends because no matter what the so-called experts say about writers writing for themselves, we all write with a reading audience in mind. Whenever I was given the opportunity to sit nearby while someone was reading one of my stories back then, I sat on the edge of my chair like a stalker gauging their reaction and waiting for them to finish.

If you have a personal website or blog, chances are you know exactly what I’m talking about. No matter what you write about, you hit the publish button on your dashboard, send those thoughts out into the world and start hitting refresh on your stats tracker to find out who, if anyone, is reading.

Commenting is one of the instant gratification perks of being a blogger. It offers your readers the opportunity to answer questions you may have posed, or relate their own personal experiences and stories with you. Unfortunately, the Internet is chock full of spammers who love to post useless nonsense on everyone’s website. Spam comments drive us as bloggers to put up every precaution in our power to ensure we eliminate as much spam as possible.

On the other hand, many of the precautions we take make it virtually impossible for our regular fans and readers to leave a comment. I have to tell you, if I need to do more than one back flip to leave a comment, I leave without speaking my piece and rarely look back.

If you’re worried about spammers taking over the comment area on every blog post, there are a few precautions you can take to ensure your regulars can still comment without a hassle.

  • Moderate comments. Most blogging sites offer you the opportunity to preview every comment that comes in before it goes live to your site. The downside? You may find yourself sifting through dozens of spam comments to find the worthwhile contributions, but it’ll keep your blog relatively spam free and the readers who want to leave a comment happy. This will also let you turn off goofy features like Captcha that frustrate and annoy the avid commenter.
  • Avoid requiring your users to sign up in order to comment. I can’t tell you the number of blogs I’ve personally opted not to comment on because I had no interest in being a member.
  • If you use Blogger, allow readers multiple options for identifying themselves. Not everyone has a Google or Blogger account, and having to sign up for one or the other in order to leave a comment is a hassle a lot of readers would rather not bother with. Don’t forget, you can always moderate comments before allowing them to go live.
  • Download and use Akismet. Akismet is a comment filtering system that can be adapted to nearly any blog system. If you’re not sure how to adapt it, you can join their developer’s community for help adapting it to your particular format.

You want people to read your blog, otherwise you wouldn’t be blogging. You also want people to comment. Don’t make your readers jump through flaming hoops on one leg before they can leave a comment.. Not only is it a turn off to have to work so hard to say, “I was here,” but there’s a strong possibility they may not come back to read further blog posts either.

Be comment friendly, and friends will comment.

Askimet: http://akismet.com/faq/
CAPTCHA: http://www.captcha.net/

 Comments are the Feedback We Seek
pixel Comments are the Feedback We Seek
Jennifer Brown tagged this post with: , , , , , , , , , Read 155 articles by
  • http://www.midgetmanofsteel.com moooooog35

    I enable moderation ONLY on posts older than two weeks. Most spam comments target older posts for whatever reason..that way, only people chumming through your archives get the annoying verifications…I find that I very rarely have to remove a spam comment on anything within the past two weeks.

    Always ALWAYS make a decent comment – even if the post sucks balls. This will get people interested in you and want to check you out.

    Getting people interested is everything.

    • http://www.weworkforcheese.com mike

      Askimet has been our friend since WWFC came to be. It’s incredibly accurate which leaves more time for replying instead of digging through endless spam.

      I also think it’s important to reply to your comments. I’ve noticed that some bloggers never reply to their comments, which comes off as highly impersonal. You don’t need to reply to each and every one, just show that you’re there and that you’re engaged with your readers.

      • http://feeds2.feedburner.com/cardiogirl/jkaK cardiogirl

        @moooooog35 (how do you remember how many o’s to type?) I have some flamers who show up occasionally so I keep moderation on so the first time someone comments I have to approve it.

        If I do approve it, that person can comment with abandon. Otherwise that email address is always flagged and sent to spam.

        @mike I am truly amazed that there are bloggers who do not respond to their comments. Why blog if you’re not willing to get into a conversation?

      • http://www.silentchatter.com Patricia

        very good point Mike…I know I more interested in commenting again if I notice the blogger took time to say something in response.

  • http://www.smalltownmommy.com Anne

    I love Askimet. I still have to check it to make sure it doesn’t accidentally spam real comments but it does a great job of catching spam.

    • http://feeds2.feedburner.com/cardiogirl/jkaK cardiogirl

      Is that what WP calls “ham” the good stuff that gets thrown into the spam folder? That happens rarely for me, but it does happen so I always go through all of my spam just in case.

  • http://www.brookeamanda.com Brookeamanda

    I have Askimet and it’s awesome!!! And I totally agree that you MUST reply to reader’s comments. I just think it comes off as rude if you don’t.

  • http://www.junkdrawerblog.com Kathy

    Requiring readers to create an account is ludicrous. Unless you’re a newspaper, it’s pretty ballsy to request that. And guess what? I bet 99% of the people who want to leave a comment don’t because you’ve just made the hurdle that much higher.

    For posts that are old and I keep getting new spam comments, I’ll close them off. Haven’t had to do it too much. I should do it more, but I’m very, very lazy. Very.

    p.s. I’m getting increasingly annoyed with the Blogger commenting system. My comments so often go into space. Two of my favorite bloggers have such a goofy system, I have to use IE to make comments. And sometimes it doesn’t even work there! Oy vey.

  • http://kidwonderful.com Jenny H

    Thanks for the feedback and comments everyone. I have to tell you, Blogger is one of the worst systems for leaving a comment, and I agree with Kathy about it being completely ludicrous to require a user to sign up with your site to leave a comment.

  • http://roses2rainbows.blogspot.com Linda

    Blogger may not be the best, but on my blog there is no sign up required, four choices of identifying yourself, including anonymous, and there is no “word” to type in. Just saying not all Blogger blogs are not alike.

    • http://www.junkdrawerblog.com Kathy

      You’re right. They’re not all the same. I seem to have problems on only those who have the embedded comment form. I should have been clearer about where I’m having problems. What’s nice is I like the embedded form because it’s one less click to make. But it’s frustrating when my comment doesn’t get posted sometimes, esp. if I haven’t copied it first before clicking Submit. I’ve started having to do that now in case it gets sucked into the vortex.

      • http://amothershood.com Lanita

        Oh, I hate it when I write a really great comment only to have it disappear in the universe. I’m never as good the second time.

  • http://injaynesworld.blogspot.com injaynesworld

    I’ve never had a problem with spammers. And frankly, I’m a little insulted.

    What? I’m not good for you?!!!

    I’ve had the Disqus system for quite a while now and I really like it. I can get back to people easily and when I leave a comment on another blog that has the same or a similar system, I’m notified by e-mail when the blogger responds to my comments. Otherwise who has time to go back to a blog to see if your comment got a response? I know I don’t.

  • http://nonamedufus.blogspot.com/ nonamedufus

    Good post. I don’t know if anyone notice but you’ve got a typo in the title. ;)

  • http://nonamedufus.blogspot.com/ nonamedufus

    “if anyone “noticed” (I should talk)

    • http://injaynesworld.blogspot.com injaynesworld

      I noticed. It’s been driving me crazy. Like an itch you can’t reach to scratch.

    • http://www.silentchatter.com Patricia

      I did a post on getting comments on my blog, http://www.silentchatter.com/blogging/getting-more-readers-to-comment-on-your-post/#more-285
      and one of the points was to have an edit or spellchecker on your comments, oh man I hate hitting that submit button at the same time as catching a typo……lol

  • http://ask-fisher.com Fisher

    Great post. I love Askimet but have to say, in the beginning I was just so happy to get a comment I seriously thought Askimet was too strict. Dumb!I got over it, though.

  • http://www.silentchatter.com Patricia

    I find there are posts I really hope to get comments on, and usally do, others I am not as concerned about….and usually don’t.

    But I do agree with you on all points!
    Especially the one about blogger accounts ….they drive me so nuts that I usually don’t comment much anymore on blogger accounts…it’s way to time consuming and half of them use captcha ….I hate that even more!

    Also another note……I sometimes find it really difficult to find where the heck I have to click to even leave a comment……if it isn’t easy people are not going to work at it that’s for sure…..
    KISS (Keep it simple stupid)……lol

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